If you believe there was an error in the resolution of your bet, you have the right to contest. Sky247 values transparency and trust in all interactions with users. The support team is available to clarify doubts, resolve issues, and ensure that the gaming experience is fair and satisfactory.
If you have evidence that proves the bet resolution was based on incorrect or outdated data, you can contest the decision. In exceptional circumstances, such as officially changed or canceled events, you may have valid reasons to not agree with the settlement.
How to contest the settlement
- The first step is to contact our customer support. Then you must provide evidence to support your disagreement. This may include screenshots or official information.
- Provide a detailed explanation of the situation and the reason why you are contesting the bet resolution. The clearer information you provide, the better it will be for evaluating the contestation.
- After explaining your disagreement, await evaluation by the support team or our sportsbook team. Sky247 is committed to carefully reviewing your settlement to ensure a fair resolution.