Sky247 is committed to delivering a transparent and satisfactory gaming experience. The support team is available to assist in resolving any issues related to payment or the settlement of winning bets. If your bet hasn't been paid yet, please consider the following facts before contacting customer support:
- Await the Estimated Processing Time: It is common for the processing of winning bets to take some time after the event concludes. Please wait for the estimated period for settlement and payment, which may vary depending on the event type and market.
- Live Events: If your bet was placed during a live event, the processing time might be slightly longer. Sky247 endeavors to settle bets promptly while maintaining accuracy and reliability.
- Double-Check Bet Details: Please ensure that all details regarding your bet are accurate. Verify the bet slip to confirm that the correct prediction was made and that the bet was placed on the intended sports event.
- Specific Market Rules: Certain markets have specific rules governing settlement. Please refer to Sky247 rules to fully comprehend the resolution criteria for your particular bet market.
Should a considerable amount of time pass without the resolution of your bet, do not hesitate to reach out to our customer support. Live chat and email are effective means of clarifying inquiries and obtaining information about your bet's status. When contacting support, furnish specific information about your bet, including the betID, sports event, and any other relevant details that could expedite the resolution process.